Quality Management System Implementation Services

Our Quality Management System (QMS) implementation services can be used if changes have occurred within your organization which impact your product or processes and subsequent quality management system. Our goals with our quality management implementation services are:

• Further drive awareness of the new and existing quality management system processes,
• Deliver business and quality management training services.
• Improve or redefine the documentation for your administrative functions of your quality management system and no more than two operational departments or functional groups in preparation for your upcoming registrar’s recertification or ongoing surveillance audit.

This is detailed and structured set of activities wherein the assigned ISO 9000 Group’s process coach provides implementation centered on your organization’s specific needs and required training resources. The ISO 9000 Group will drive the quality management system training cycle as applicable, to your needs including, Corrective and Preventive Action, Continual Improvement and Customer Satisfaction System throughout your company.

One can expect that some changes will occur at the documentation level. Those changes are defined and reviewed by The ISO 9000 Group’s assigned process coach, and then approved and released by your process owners.

If your organization’s administrative quality management system functions and more than two operational areas need our services, or your organization has encountered a certification project “false start,” we will quote your desired implementation services based on the results of performing an onsite pre-assessment of your quality management system. We may afterwards recommend your organization consider our turnkey consulting services.

After your Internal Quality Audit System is restarted by us, new or existing internal quality auditors are trained or re-trained and one complete round of the quality management system audits is overseen and completed. The resulting corrective and preventive actions are formalized and rolled into your Corrective and Preventive Action, Continual Improvement and Management Review systems.

Summary of our Quality Management System Implementation Services

Many companies do understand how crucial it is to maintain their quality management system. However, for some companies, they are not able to give the quality management system the focus and attention it needs in terms of time and effort based upon recent changes in the organization.

1. Preassessment (Gap Analysis) – We can baseline your overall readiness to pursue quality management system certification and determine clearly what your “To Do List” actions are for certification or extension to scope projects.
2. Initial Quality Management System Implementation – We will fully install your quality management system and provide all training and implementation including certification audit support after your preparation and implementation. See Turnkey Consulting.
3. Training Courses – Our training covers business skills, office productivity and quality management system courses.
4. Internal Quality Auditing – Performing your company’s internal quality audit as required to provide your organization with the resources and capacity to keep your organization “on track” with your Internal Audit Schedule.
5. Supplier Audits – Performing a 2nd Party audit of your supplier or subcontractors ability to comply with quality management system requirements imposed by your organization and/or the supplier’s own quality management system.
6. Redefine and/or improve the following Quality Management Systems Administrative Processes:
   • Corrective and Preventive Action
   • Internal Quality Auditing,
   • Management Review

We assist your organization in the initiation or refinement and improvement of the aforementioned processes. In addition, we ensure that your organization can implement an effective and encompassing management review that is not just another meeting held for ISO compliance.

• Redefine and/or improve your Quality Management Systems Monitoring and Measuring Processes – Customer Satisfaction and Continual Improvement,
• Registrar Selection – We will also help you properly select the best compatible registrar to perform your initial certification audit that also, aligns well with your organization’s newly implemented quality management system and your company’s certification expectations. The goal here is to establish a constructive, fair, and value-add driven partnership between your organization and your selected registrar.
• Extension to Scope Support – Ensuring that your organization can expand and revise your quality management system effectively based upon your specific business change such as, mergers, acquisitions, workforce reductions, new product introduction and expansion of the existing company’s design and development activities.

If your organization is in need of our implementation services, we also invite you to give us a call or complete our request for service questionnaire.

Return Home